Terms & Conditions

Last Updated: July 2026

Welcome to PandaBee Candles HN. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

PandaBee Candles HN is an online store offering handcrafted candles and related products. By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products

All our candles are handcrafted in small batches. Minor variations in colour, texture, finish or fragrance may occur and are a natural part of the handmade process. Product images are for representation purposes only, and actual products may vary slightly.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change product prices without prior notice.

4. Orders

Orders are confirmed only after successful payment. We reserve the right to refuse or cancel any order due to pricing errors, suspected fraudulent activity, product unavailability or any other legitimate reason. In such cases, any amount received will be refunded.

5. Payments

We accept secure online payments through authorised payment gateway partners. PandaBee Candles HN does not store your card or banking details.

6. Shipping

Orders are usually processed and dispatched within the timeline mentioned in our Shipping Policy. Delivery timelines may vary depending on your location, courier availability or unforeseen circumstances.

7. Returns & Refunds

Returns, refunds and exchanges are governed by our Return, Refund & Exchange Policy. Please read that policy carefully before placing an order.

8. Intellectual Property

All content available on this website, including text, product descriptions, photographs, graphics, logos and designs, is the property of PandaBee Candles HN and may not be copied, reproduced or used without prior written permission.

9. Limitation of Liability

PandaBee Candles HN shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or this website. Customers are responsible for following all candle care and safety instructions provided with the products.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

11. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

PandaBee Candles HN
Surat, Gujarat, India
Email: pandabeecandleshn@gmail.com
Phone: +91 95862 22266